Privacy Policy

Personal Information Collection

Welcome to the www.thewickjournal.com website (the “Site”) operated by Wick Journal, trading as Wick Journal (“Wick Journal”, “we”, “us” or “our”).

Wick Journal values its customers and respects their privacy. Your visit to the Site and your use of any of the services or features we provide is subject to our Terms and Conditions.

This Privacy Policy (together with our Terms and Conditions, Cookies Policy and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. We are the data controller in respect of your personal data. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

This policy is reviewed periodically to ensure it remains compliant with applicable data protection laws.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We Collect Device Information Using the Following Technologies

Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring and exit pages, and date and time stamps.

Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number (if provided). We refer to this information as “Order Information.”

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and or order confirmations.

Additionally, we use this Order Information to:

  • Communicate with you

  • Screen our orders for potential risk or fraud

  • Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us

We use the Device Information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimise our Site.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising through the relevant platform settings, including Facebook and Google.

Legal Basis for Processing

We will only process your personal information where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and use your personal information. In most cases, the legal basis will be one of the following:

  • Consent
    Where you have provided your consent to receive marketing communications from us. You can withdraw your consent at any time by using the unsubscribe link included in our emails.

  • Performance of a contract
    Where it is necessary to process your personal information in order to fulfil a contract with you, such as processing and delivering an order.

  • Legitimate business interests
    Where it is necessary for us to operate, improve, and protect our business, provided this does not override your fundamental rights and freedoms.

  • Compliance with law
    Where we are required to process personal information to meet legal or regulatory obligations.

Opt-Out of Direct Marketing

You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link included in our marketing emails.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Sharing Your Personal Information

We may share your personal information with third parties to help us use your personal information as described above.

We use Shopify to power our online store. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on secure servers protected by industry standard security measures.

We may also share your personal information to comply with applicable laws and regulations, to respond to lawful requests for information, or to protect our rights.

Where We Store and Process Your Personal Data

Your personal data is stored and processed through Shopify servers, which may be located outside Pakistan. We rely on Shopify’s contractual and technical safeguards to ensure your data is handled securely and in accordance with applicable data protection standards.

Security and Passwords

We take reasonable precautions and follow industry best practices to protect your personal information. Transactional information is protected using secure encryption technology.

Where you have created an account, you are responsible for keeping your password confidential. We ask that you do not share your password with anyone.

While we take steps to protect your personal data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, including providing services to you and complying with legal obligations.

Rights of Data Subjects

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion or restriction of your personal information

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below. We will respond in accordance with applicable law.

Contact Us

For questions, requests, or complaints relating to this Privacy Policy or your personal data, please contact us at:

Email: wickjournal@gmail.com
Business Address: Lahore, Pakistan

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. Any updates will be posted on this page.